Cancellation and Refund Policy
Domestic Orders
Cancellation Policy:
- Incase there is an order cancellation, please do so before it is designed (within 2 hour of order placing). After one hour the order gets processed hence it will incur design creative charges. Product charges alone will be Refunded.
- Once Product is ready for dispatch , there is no refund applicable.
Return Policy :
- If you have received the product in a bad condition or if the packaging is tampered with, please refuse the package. Mail us at admin@nettacare.com mentioning your Order ID. The replacement will be issued to you with no additional cost.
- Shipping and COD charges are non-refundable.
- If you have to cancel an order, please do so before your order is shipped.
- If you cancel your order before it has been Designed, we will refund the Product amount.
- Once we have received the products a quality check would be done by our team.
- The amount refunded to you would be only for the products not the shipping charges.
- We unfortunately do not have an exchange policy or refund policy for international customers.
